YYA
Torn between M and L, chasing a quiet tracking page, planning an outfit around a delivery date — write in and a person answers.
Sizing questions, order changes, tracking mysteries, a return that needs a label — one address handles all of it, and a human reads every message. Payment, delivery and returns run through our retail partners, but you never chase them yourself: write here and the issue is routed to the right partner desk.
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time. Weekend messages are read first thing Monday, and we aim to answer everything within one business day.
Send your bust, waist and hip numbers with the piece you are eyeing and we will call the size for you — it takes one email and saves an exchange. The fit guide covers the general rules; borderline cases get a human answer.
Buying for a boutique, a bridal party, a dance team or an event? Volume arrangements exist for exactly that — send your project outline to hello@yya-store.pages.dev and it will reach the right desk.